
One morning at 5:15 a.m., I was already heading to a school when I found myself behind a bus. Its red lights were glowing against the dark road. They illuminated the promise of a grand day! I imagined students on the inside were likely tucked into hoodies, trying to grab a few more minutes of sleep before the day began. But the driver pressed on eyes forward, carrying lives, not just passengers.
That glow in the darkness reminded me that bus drivers do more than drive. They’re often the first light students see each morning. They set the tone for the day by sharing warm greetings, providing a safe space, and creating the calm steadiness that helps students arrive ready to learn.
We rightfully focus on their driving skills because safety is critical. But as leaders, are we also building their capacity for connection? A bus isn’t just a source of transportation. It’s the opening chapter of the school day, and its driver helps write the story’s tone.
Strategies drivers can try:
- Greet students by name – “Good morning, Rhonda” makes the bus feel more welcoming.
- Set clear, consistent expectations. Routines create order and reduce stress.
- Use positive cues. Smiles, nods, and calm tones shape the bus culture more than raised voices.
- Create small connections. Asking about a student’s game or congratulating them on good news shows care.
- End with encouragement. A quick “Have a great day” sends students into school on a positive note.
Leadership moves that build capacity:
- Ride-alongs – Experience the morning bus yourself. It shows respect and gives insight into the challenges drivers face.
- Include drivers in PD – Offer training on student management, de-escalation, or building positive relationships, not just safety protocols.
- Feedback loops – Create a space where drivers can share concerns and ideas with school leaders.
- Recognition – Celebrate drivers publicly with shout-outs in meetings, spotlights in newsletters, or breakfast appreciation events.
- Community-building – Invite drivers to staff gatherings so they feel like they are part of the school family, not separate from it.
When leaders invest in bus drivers’ capacity, we invest in students’ first and last moments of the school day. And those moments matter more than we often realize.

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